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MASA COMPLEX - FAQ

MASA is always flexible to meet the diverse needs of customers. We accept orders from just 1 product, making it easy for customers to test ideas, make samples or order small quantities before mass production.

Production time depends on the quantity of products, fabric material and printing technology selected. On average, it ranges from 1 to 3 working days. For urgent orders, MASA can arrange to shorten the time, ensuring customers receive the goods on schedule.

Customers can send pre-designed files for MASA to print. In addition, MASA also has a professional design team ready to support editing or creating new designs upon request, ensuring sharp prints and compliance with production technology.

Depending on the printing technology, MASA can print on many different fabrics: cotton, polyester, blended fabric, cold elastic, felt, leather and many other special materials. We will advise on the optimal printing solution for each material to ensure beautiful, durable prints that match the customer’s ideas.

Yes. With modern production lines and optimized production processes, MASA accepts urgent orders in a short time, promptly meeting the needs of customers for events, urgent uniforms or special orders.

MASA’s printed products are applied with modern technology, high-quality ink and standard heat pressing process. Thanks to that, the printed images have outstanding color fastness, do not peel or fade after many washes, and still retain bright and sharp colors over time.

Cost depends on many factors: product quantity, color, print size, fabric type, printing technology and production time. MASA always quotes transparently, advises optimal solutions to help customers balance their budget while still ensuring product quality.

Yes. MASA delivers nationwide. In particular, for orders in Hanoi with a value of 1 million VND or more, customers enjoy free shipping policy.